Quality Control Improvement
Customer Care – Clients Relationship Management
Are your Company processes designed in such a way that facilitates the relationship with your customers and the quality of the services and products that you deliver?
Are your customers satisfied with the quality of the service you provide? Do your customers recommend your products? Do you survey your customers and the general public to know exactly what they expect from you?
The final measurement of the quality of your Company: if your customers are not satisfied to the point of recommending your products or services to their friends, family and colleagues, your quality is not considered good enough and you will lose business.
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